IIG Insights

Insights

Field notes, analysis and opinion on airport innovation, hospitality technology and the Caribbean traveler journey — from the people building it.

All 25 AI & Automation 4 Caribbean Tourism 11 Guest Experience 3 Smart Destinations 3 Hospitality Technology 1 Digital Marketing 1 Airport Innovation 1 Data & Analytics 0 Emergency Preparedness 0 Digital Guest Guides 0 Opinion 1 Case Studies 0
Featured
Caribbean Tourism

The Connected Caribbean

A directory can tell you there are 300 restaurants on an island. A good local guide should tell you which one makes sense for you, right now: what is nearby, what is open, what fits your interests and whether traffic changes the decision.

Oct 2, 2026 2 min read
A ground coordinator on the phone beside a group's luggage at a Caribbean ferry terminal
Caribbean Tourism

Why Caribbean Group Travel Needs a Local Coordinator

Two-thirds of travellers now plan multi-stop itineraries. In the Caribbean every added island multiplies the points at which a group programme can...

Sep 19, 2026 4 min read
Two Caribbean islands separated by open water with a single ferry wake crossing the channel between them
Smart Destinations

One Caribbean, Many Islands: Making Multi-Destination Travel Easier

Seventy-six percent of travellers say transport options influence which destinations they choose.

Sep 19, 2026 5 min read
A local ground operator and a visiting tour operator reviewing a schedule on a van tailgate at a Caribbean quayside
Opinion

Why Tour Operators Need Better Local Partners in the Caribbean

If two-thirds of your customers want multi-stop trips, your Caribbean product has to be multi-stop - and per-island contracting does not produce that.

Sep 19, 2026 4 min read
Luggage unloaded from a transfer van as guests walk toward a cruise ship berthed at a Caribbean pier at sunset
Guest Experience

From Airport to Cruise Ship: Building Better Pre-Cruise Programmes

The most underused inventory in Caribbean cruise is the three days before the ship sails.

Sep 19, 2026 4 min read
A local guide explaining the view to a small group beside a minibus at a Caribbean roadside viewpoint
Guest Experience

The Missing Link in Caribbean Travel: Guides, Transfers and Local Support

Ask a group what they remember and you hear about a guide. Ask what went wrong and you hear about a transfer.

Sep 19, 2026 5 min read
Sint Maarten airport at sunrise - ready to start your multi destination trip
Caribbean Tourism

Why Sint Maarten Is the Ideal Hub for a Multi-Island Caribbean Programme

The first decision in a multi-island programme is not which islands to include but which island the group sleeps in.

Sep 19, 2026 4 min read
Destinito Caribbean
Caribbean Tourism

Visibility Within a Destination Should Not Belong Only to Those Who Can Afford to Buy It

When we started building Destinito, the ambition was never simply to create another travel platform.

Sep 15, 2026 3 min read
Caribbean Tourism

Travel Tech Has Solved Booking. Who Is Solving the Destination?

Travel technology has become remarkably good at getting us somewhere. Within minutes, we can compare flights, book a hotel, reserve a rental car and...

Aug 24, 2026 2 min read
Smart Destinations

DESTINITO brings flights, ferries, traffic and discovery into one platform

The platform now covers eight Caribbean destinations, connects more than 15,000 businesses and points of interest, and gives travelers access to...

Aug 18, 2026 6 min read
Hospitality Technology

Introducing Destinito to the Caribbean

Destinito is built around one idea: put the visitor first. We combine technology with local expertise to make Caribbean destinations easier to...

Aug 15, 2026 4 min read
Digital Marketing

The Decision Happens at the Hotel

This article explains why many visitor decisions are made at the hotel before guests head out, and how verified, complete business listings affect...

Aug 12, 2026 4 min read
Caribbean Tourism

What If We Put the Visitor at the Center?

A traveler does not wake up thinking about tourism structures. They do not care which organization manages the airport, who is responsible for the...

Aug 11, 2026 3 min read
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