Consulting · IT & Cybersecurity

Independent IT & Cybersecurity Advisory for airports, ports, and hospitality

From enterprise IT and network architecture to OT security and business continuity — IIG provides vendor-independent advisory that makes critical infrastructure more resilient, more secure, and easier to operate.

Overview

Independent. Practical. Accountable.

Airports, ports, hotels, and tourism operators run more critical infrastructure than most realize: enterprise IT, passenger systems, OT, networks, and the integrations between them. A failure in any layer can stop operations or expose travelers and staff to real harm.

IIG provides independent IT and cybersecurity advisory across the full stack — no kickbacks, no preferred vendors, no marketing dressed up as architecture. We help organizations choose the right systems, harden them, and keep them running through cyber incidents, hurricanes, and outages.

Cybersecurity is the one layer that cannot wait its turn in the sequence. The threat exists regardless of foundation maturity — and the remediation budget after an incident is typically five to ten times the prevention budget that was declined.
Pitfalls

Why cyber posture stays behind — and what we have learned

Patterns IIG sees at airports, ports, and hospitality operators across the region.

Structural budget tilt

Cybersecurity gets compared against a breach that has not yet occurred. The IT team typically already knows what is missing — centralized log analysis, managed detection and response, modern endpoint visibility, identity-aware segmentation. The vocabulary is on the whiteboard; the implementation is not. Each year’s deferral is rational; the cumulative exposure is not.

Tools without people

A SIEM no one reads is an expensive log file. Adding tools is only half the work. The implementation conversation is also a headcount conversation, and the two must happen together. Tools without people produce paperwork, not posture.

The threat landscape moved while we were patching

AI-enabled phishing now produces messages that pass the smell test of trained users. Linux kernel zero-days outrun standard maintenance windows. Defenses that were adequate a few years ago are no longer adequate — particularly for operators on regional patch cycles.

Flat networks under passenger load

Passenger WiFi, corporate IT, and OT traffic sharing a flat network is a posture problem and a troubleshooting problem at the same time. Segmentation looks like a network project; it is actually a risk-and-resilience project, and the longer it waits, the more expensive it becomes.

Vendor relationship instead of independent advice

If the firm recommending the security stack also sells it, the recommendation is procurement, not advisory. IIG keeps its IT and cybersecurity advisory practice deliberately vendor-independent so the client gets advice that survives audit and the next contract cycle.

Shadow AI on personal accounts

While leadership debates AI strategy, staff are already pasting operational data, draft documents, and internal disputes into personal $20-per-month AI accounts. On those plans, inputs train the model. The mitigation is modest — team or enterprise plans that contractually exclude training — but every day of delay is data leaving the building.

From our advisory work

Worked examples

Drawn from IIG’s IT and cybersecurity advisory work in Caribbean aviation, ports, and hospitality.

Shadow AI risk

The risk manager who was right about the $20 AI accounts

At one regional airport, the risk manager had spent months pushing leadership for in-house AI. His concern was not technical. Management was already using personal $20-per-month AI accounts to draft documents and analyze operational issues. On those plans, the user is the product — inputs train the model. Someone outside the airport, asking the right questions, could surface a workable profile of operational performance, financial pressure, and internal disputes from inputs no one realized were leaving the building.

The mitigation was modest: move onto team or enterprise plans where data is contractually excluded from training. Finance opted for the cheapest plan. The risk manager was right.

LessonThe tactical exposure is happening before the strategic conversation finishes. The first cyber decision in any AI program is the contract, not the architecture.

BCP & DR

Resilience for Caribbean realities — hurricanes, undersea cables, and utility outages

Business continuity in the Caribbean is not the same problem as continuity in a temperate-zone capital city. Hurricane seasons, single undersea cables, regional utility instability, and limited substitution options for hardware shipping all compound the planning problem.

IIG’s continuity work plans for both cyber incidents and physical events together: offsite and offshore DR, prioritized restoration sequences, satellite and cellular fallback for critical operational systems, and tested runbooks — not binders on a shelf.

LessonContinuity plans that have never been exercised are aspirations. The exercise is the deliverable.

What IIG delivers

IT & cybersecurity services

Vendor-independent advisory across enterprise IT, operational technology, networks, security, and resilience.

IT Architecture & Target Operating Model

Enterprise IT architecture, application portfolio rationalization, identity and access strategy, and an IT operating model that matches the organization’s scale.

Cybersecurity Posture & Audit

Posture assessment using NIST CSF, CIS Controls, or ISO 27001, mapped to aviation and maritime regulatory requirements, with a prioritized remediation roadmap.

OT & SCADA Security

Operational technology security for terminal, port, and facility systems: segregation, monitoring, asset inventory, and resilience for BHS, BMS, FIDS, and SCADA.

Network Architecture

LAN, WAN, WiFi, SD-WAN, and segmentation design. Built for terminal-scale capacity, reliability, and clean separation between passenger, corporate, and OT networks.

Vendor Selection & Contract Review

Independent RFP design, vendor evaluation, contract review, and SLA negotiation — aligned with the buyer’s outcomes rather than the seller’s commission.

Business Continuity & DR

Continuity and disaster recovery plans that survive both cyber incidents and physical events — hurricanes, utility outages, undersea cable failures.

Outcomes

What this work delivers

A defensible cyber posture

Mapped to recognized frameworks and regulator expectations, with a prioritized remediation roadmap leadership can defend.

Cleaner network & OT separation

Passenger, corporate, and OT traffic properly segregated — less risk, easier troubleshooting, fewer compliance fights.

Better vendor outcomes

Selection processes that produce vendors who deliver, contracts that survive year three, and SLAs that match operational reality.

Resilient operations

Documented continuity and DR plans actually tested — not binders on a shelf.

Lower run cost

Portfolio rationalization removes overlap and shadow IT, reducing license and operational spend over time.

Decision support for leadership

Independent advice the board and exec team can rely on when a vendor or auditor pushes back.

Approach

How an IIG IT advisory engagement works

1

Discover

Asset inventory, current architecture, dependency mapping, control gaps, and regulator requirements.

2

Assess

Posture scored against NIST CSF / CIS / ISO 27001 with risk ranked by business impact, not raw severity.

3

Roadmap

A multi-year remediation, architecture, and vendor roadmap sequenced by risk, payback, and operational lift.

4

Steward

Ongoing advisory and quarterly review — IIG remains independent of integrators and product vendors.

Who we work with

IT leadership in regulated, mission-critical environments

CIOs, CISOs, and IT directors who need an independent voice in the room when the stakes are real.

Airport CIOs & IT directors Port authority IT leadership Hotel group IT directors Government & public agencies Audit committees & boards Public-private partnerships
Common questions

IT & cybersecurity FAQ

What does IT advisory for an airport actually cover?

IT advisory for an airport covers enterprise IT, passenger-facing systems, operational technology (BHS, BMS, FIDS, gate systems), cybersecurity posture across all of the above, network architecture, vendor management, and business continuity. IIG provides independent advisory across all of these layers without a vendor agenda.

What cybersecurity frameworks do you use?

IIG works with NIST CSF, CIS Controls, and ISO 27001 as the anchor frameworks, mapped to specific aviation and maritime regulatory requirements (TSA, ICAO Annex 17, IMO, local regulators). We pick the framework based on what the organization is actually accountable to.

What is OT security and why does it matter at airports and ports?

Operational Technology (OT) refers to the systems that physically run a terminal or port: baggage handling, building management, FIDS, gate systems, SCADA, and industrial control systems. Unlike enterprise IT, OT downtime stops operations and can put safety at risk. IIG advises on segregation, monitoring, and resilience for OT environments alongside enterprise IT.

Do you implement, or only advise?

Primarily advise. For IT and cybersecurity, IIG is deliberately independent so we can lead vendor selection and contract review without conflict. Where implementation is needed we work alongside the client’s preferred integrators, or coordinate selection of one.

Can IIG help with business continuity and disaster recovery?

Yes. BCP and DR planning are core IIG services, especially for Caribbean operators exposed to hurricanes, utility outages, and undersea cable disruption. We build plans that survive both cyber incidents and physical events.

How do you handle conflict of interest with product vendors?

IIG does not accept referral fees or kickbacks from infrastructure or security vendors. Our IT advisory practice is paid by the client, for the client. Our own Destinito and SaaS products are kept in a separate engagement track and disclosed openly.

Need an independent voice on your IT stack?

Bring us your architecture, your last audit, or your next vendor decision. We will tell you what we actually think.